Contact & Help
How can we help?
Real people answer every message, usually within one business day (Monday to Friday, 9 a.m. to 6 p.m. Eastern).
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FAQ
Common questions
What do I get when I buy a product?
Instant access to the full source files in your account, plus every future update to that product at no extra cost. Downloads never expire.
What file formats are supported?
Each product lists its formats, such as Figma, Sketch, Framer, Webflow, Blender, PSD, SVG or font files. Filter by format on the Browse page to find exactly what your team uses.
Can I use products in client work?
Yes. The Standard license covers one end product for you or a client. If the end product is sold or charged for (a paid app, SaaS or template), choose the Extended license.
Do you offer refunds?
Because digital files can't be returned, we refund within 14 days if a file is broken, wildly different from its preview, or doesn't open in the listed app. Just email us with your order number.
Do I pay sales tax?
Prices are in US dollars. Sales tax is added at checkout where required by your state.
Do students get a discount?
Yes. Students and educators get 50% off All-Access with a valid school email address.